From time to time, You may purchase goods or services on our sites or applications, including to play games or purchase other goods. You acknowledge that only an adult (18 years or older) can enter into and complete any such transaction.
When you sign up to our virtual worlds and other ongoing services you have the right to cancel your subscription in writing up to 14 working days after you first sign up and you will receive a full refund of any fees paid within 30 days. However, if you access the chosen service within that 7 working day period, your subscription fees are non-refundable.
You may contact us to cancel an auto-renewal or recurring charge as disclosed to You on the relevant site or application by:
Email: through the contact area of this site
Post: Innovation Centre Medway, Maidstone Road, Chatham, Kent, ME5 9FD
Our information practices, including how we collect, use and disclose personal information are set forth in the Privacy Policy located at the following link: http://www.funds4football.com/f4f-privacy-policy
The period of the auto-renewal of any subscription shall be the same as the period of initial subscription, unless otherwise disclosed to You at the time of purchase. Any charges made in connection with recurring payments or automatic renewals shall be made at the rate that was in effect at the time of original purchase of the service, unless we notify of a change you before such charge is made.
With respect to virtual currencies and/or goods, you understand that they can only be used in connection with the Club Footie Limited Sites. You have no other right or title in or to any such items and we may control, modify, discontinue manage or otherwise regulate these items from time to time. You understand that these items cannot be traded outside of the virtual world for money or other items for value.
Standard delivery costs £1.95 plus VAT.
Next Day Express delivery available on most items for £4.95 plus VAT.
Most items are usually delivered within 2-3 working days from when you place your order.
Deliveries outside the UK standard delivery £4.95 + VAT
Deliverable Goods Order Cancellation
We will send you an e mail accepting your order and advising you of despatch of the goods. Your orders may be amended at any time before this e mail is sent. Orders cancelled after despatch shall be subject to a handling charge. See Return and Refunds below.
Goods damaged in transit and short deliveries
If goods delivered are damaged in transit or items are missing the carriers note should be endorsed accordingly. No responsibility will be accepted for damaged or missing items that have been signed for as received in good condition. If goods are damaged or missing then please immediately contact our Customer Services Department who will investigate the problem and arrange for the despatch of replacement goods as applicable. Shortages, damage or non-delivery should be notified within 4 days of the invoice date.
If you wish to return goods correctly supplied to your order, call Customer Services within 7 days of delivery and providing the goods are unused and in their original packaging we will offer you a refund less the cost of return carriage and a 20% handling charge.
If goods delivered are damaged or faulty, please contact Customer Services within 7 days of delivery. Shortages or Non-delivery should be notified within 7 days of the invoice date. The problem will be investigated and replacements despatched as soon as possible.
If you have an order query, please contact Club Footie Limited Customer by email through the contact area of this site. Our customer service desk is staffed from 8.00 am to 5.00 pm GMT Monday to Friday excluding public holidays.
